Your account
Delete account
You can delete your GAYMATE account at any time – in the app or by email. Free of charge and without giving a reason.
Option 1 · Recommended
In the app
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Open GAYMATE and sign in.
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Tap your profile at the bottom, then the menu icon (☰) to open the settings.
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Scroll all the way down and tap “Konto löschen” (delete account).
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Enter your username to confirm and tap “Konto endgültig löschen” (delete account permanently).
Your account is deleted immediately. There is no waiting period and no way to restore it.
Tip: under settings → “Deine Daten exportieren” (export your data) you can save a copy of your data first.
Option 2 · Without the app
By email
Can’t get into the app anymore? Then we’ll delete your account for you.
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Write to support@gaymate.app from the email address you registered with.
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Subject: “Delete account”. If possible, include your username.
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We delete your account and confirm it by email – within one month at the latest.
So that nobody can delete someone else’s account, we check that the request comes from the email address of your account.
Write an emailWhat happens
What is deleted – and what is kept
Deleted
- Profile, profile details, interests and settings
- All photos including likes and comments
- Follows, matches, footprints and profile visits
- Your chats – for the other person too
Kept
- Reports by you and about you, without any link to your account – so that moderation can prove violations
- Your requests to “Help & Feedback”, without any link to your account
- A security log of the deletion
Retention period: Placeholder period from the deletion concept, to be set by an expert